IAB offers multi-level courses forGeneral EnglishandBusiness Englishfor people with different levels of language knowledge as well as for those who wish to learn and use the language in a business context. In addition, IAB organizes a series of short-term English Language Courses as follows:
Telephone Englishis an interactive course designed for those whose job requires a certain level of telephone English functionality. It covers in particular scheduling appointments, placing and taking orders, negotiating terms and taking messages.
Business Correspondenceis intended for those who wish to know how to write business letters and provides details of the contents, structure and formats of business writing.
Effective Socializingcovers introductions, small talk, dealing with awkward situations, giving and reacting to invitations, and keeping the conversation flowing, skills that are crucial for productive communication in a business context.
